Shipping policy

All orders are processed and shipped within 1-2 business days.

Standard orders ship via USPS First Class Priority Mail (3-5 business days). Express orders ship via UPS Next Day Air (1-2 business days). Delivery speed is selected by the customer at checkout. You can track your order using the the tracking # we provide in your shipping confirmation email.

To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after several attempts of contacting you, you do not respond, you order will be canceled and your money refunded to you.

If you realize that you entered your shipping address incorrectly, please contact us ASAP at info@ellariboutique.com. If your order was placed on the weekend, please call us first thing Monday morning. We will do our best to fulfill you request and change the address. If we are unable to, we do not take responsibility for the incorrect information.

Shipping fees are non-refundable. If you refuse any shipments from ellariboutique.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.

If your tracking information states that your package was delivered and you have not received it, you must take this up with the United States Postal Service. Ellari Boutique does not hold responsibility for packages that state DELIVERED.